
AN EMPIRICAL ANALYSIS OF WORKFLOW-STRUCTURE ALIGNMENT IN INFORMATION-INTENSIVE ORGANIZATIONS
(STEF92 Technology, 2026, Andrejs Cekuls, Signe Balina, Andris Kikans, Laila Cekule)
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Functional fragmentation remains a critical constraint in information-intensive organizations, limiting workflow coherence and reducing overall process performance. This study provides an empirical analysis of workflow–structure alignment, with particular emphasis on coordination and governance mechanisms as means of integrating fragmented functional activities. Drawing on Business Process Management (BPM) and socio-technical systems theory, alignment is conceptualized as the integration of organizational struct...
